Prices quoted are in Canadian dollars.
Price and method for shipping in Canada and in-store pickup.
- We offer a competitive shipping price of $12.99 in Quebec and $14.99 elsewhere in Canada regardless of the amount of items purchased for orders under $150 before taxes.
- We offer free shipping for any order made in Canada over $150 before taxes.
- Please allow 2 to 4 business days to receive your order in Canada after shipment.
- We send our packages through Canada Post using Expedited Service unless you make an arrangement with us in advance. (Additional fees for Express Service will apply)
- You will receive a tracking number once your order has been prepared.
- In-store pickup is always free.
Price and method for shipping to the United States
- We offer a competitive shipping price of $14.99CAD regardless of the amount of items purchased for orders made in the United States under $150CAD before taxes.
- We offer free shipping for any order made in the United States over $150CAD before taxes.
- We send our packages via USPS using the regular service unless you make an arrangement with us in advance. (Additional fees for Express Service will apply)
Online order and in-store pickup processing time.
- Online orders are prepared within 1 to 3 working days. We only ship on Tuesdays and Fridays unless you make an arrangement with us beforehand.
- In-store pick-up order preparation can take up to 48 hours to complete. Please wait for our confirmation before picking up your items. Items will be kept aside for a period of one week if no payment has been made on the online purchase.
Holidays, strikes and other possible delays.
- Additional processing and shipment transit time are to be expected during busier period, statutory holidays and possible postal services strikes. Please be aware that delays might occur. and allow extra time for your order to be received.
- Regarding Christmas and winter festive season orders in particular, we highly suggest to order well in advance to guarantee reception of your products on time. Postal services become overwhelmed and often times the estimated shipping time-frames they provide us are not accurate. We will do our best to ship your order in a timely manner, unfortunately once the package as left us we don't have any control on it's journey anymore.
- If you have any concerns or question please don't hesitate to contact us.